Privacy Policy

Effective Date: 12/1/2025

1. Introduction

BioGlow, LLC (“BioGlow,” “we,” “us,” or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and share your information when you:

• Visit our website

• Purchase products

• Submit forms

• Engage with our content

• Use any of our digital tools or future mobile applications

By using our website or services, you agree to the practices described in this Policy.

2. Information We Collect

A. Information You Provide to Us Directly

We may collect personal information you voluntarily share, including:

• Name

• Email address

• Phone number

• Billing address & shipping address

• Payment information (processed securely through third-party providers)

• Account information (if you create one)

• Any data submitted through forms, quizzes, or customer support

B. Information Collected Automatically

When you interact with our site, we may automatically collect:

• IP address

• Device information

• Browser type

• Cookies & tracking data

• Pages visited & time spent on site

• Referring URLs

C. Health or Wellness Information (Optional)

If you choose to log wellness data, progress notes, or peptide usage through future BioGlow digital tools or apps, this information is stored securely and never sold.

3. How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Provide customer support

• Improve website performance & functionality

• Send updates, promotions, or important service-related notices

• Personalize your experience

• Provide wellness tracking tools (for future app users)

• Comply with legal, regulatory, or security requirements

We do not sell your personal data. Ever.

4. How We Share Information

We may share your information with:

A. Service Providers

Trusted third parties who assist with:

• Payment processing

• Email marketing

• Website hosting

• Shipping or order fulfillment

• Analytics and performance tracking

These providers only receive the information necessary to perform their service.

B. Legal Requirements

We may disclose information if required by law or to protect our rights, customers, or services.

We do not sell, rent, or trade customer information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve site function

• Personalize content

• Analyze website traffic

• Enhance user experience

You can modify cookie settings in your browser at any time.

6. Data Storage & Security

We implement industry-standard measures to protect your information, including:

• Encrypted payment processing

• Secure servers

• Access-controlled systems

• Regular security reviews

However, no online system is 100% secure.

By using our site, you acknowledge this risk.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we store

• Update or correct your information

• Request deletion of your data

• Opt out of marketing emails

• Disable cookies

• Request a copy of your data (data portability)

To exercise these rights, email us at:

📧 research@bioglow.info

8. Email & Marketing Communications

If you join our mailing list, we may send:

• Promotions

• Educational content

• Product updates

• Launch notifications

You may unsubscribe at any time by clicking “unsubscribe” in any email.

9. Children's Privacy

BioGlow does not knowingly collect information from individuals under 18.

If this occurs unintentionally, we will delete the information promptly.

10. International Users

If you access our services from outside the United States, you agree that your information may be transferred to and processed in the U.S.

11. Third-Party Links

Our website may link to external websites.

We are not responsible for the privacy practices or content of those sites.

12. Updates to This Policy

We may update this Privacy Policy as needed.

Changes will be posted on this page with a new effective date.

13. Contact Us

For any questions about this Privacy Policy or your data, contact:

BioGlow, LLC

📧 support@bioglow.info